Installation took place as planned. All parts were in situ well before the install date and I was advised to have appropriate pellet supply in place to support the install. Due to the rural location of my property this was crucial as the install team had a significant journey to site and stayed locally to cover the install.
The install has gone really well and we are shortly going to receive a follow-up call and if required a further visit to ensure everything is working as required by both myself and the expectations of the system.
The external boiler is the perfect solution for my property as it was not possible to locate internally nor did I want the expense of an external building to accommodate. This type of technology was not available or cost effective a few years back when I first looked into this
Overall, very happy and the service and attention from the company has been great. At all times, the process was explained clearly and this matched the actual install.
Mochrum, Dumfries and Galloway Mochrum April 6, 2017